Privacy Policy

Last Updated: [10th January 2025]

At VebBuilders Technology ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services ("Services").

This Privacy Policy applies to all users of our Services, including customers, partners, and anyone who interacts with our platform. By using our Services, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information: Personal Data and Non-Personal Data.

1.1 Personal Data

Personal data is information that can identify you as an individual. We may collect the following personal information when you interact with us:

• Contact Information: Name, email address, phone number, postal address
• Project Information: Details about the projects you request or engage with, including specifications, designs, and preferences
• Communication Data: Messages, feedback, and communication exchanged between you and our team (including customer support inquiries)

1.2 Non-Personal Data

Non-personal data is information that does not identify you directly but helps us improve our services. This may include:

• Technical Data: IP address, device type, browser type, and operating system
• Usage Data: Information about how you use our website, mobile apps, and other services
• Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your experience on our website and to analyze usage patterns. For more information on cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To Provide Our Services: To process your requests, deliver our web and mobile app development services, and communicate with you about the progress and updates of your projects.
• To Improve Our Services: To enhance the functionality, performance, and security of our website, mobile apps, and overall service offerings.
• To Communicate with You: To send you transactional emails, newsletters, or marketing communications (with your consent, if required). You can opt out of marketing emails at any time.
• To Comply with Legal Obligations: To comply with applicable legal requirements, resolve disputes, and enforce our contractual agreements.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or lease your personal data to third parties. However, we may share your personal data in the following situations:

• Service Providers: We may share your data with third-party service providers who help us deliver our Services (e.g., cloud hosting providers, analytics services). These third parties are contractually obligated to keep your information confidential and only use it for the purposes for which it was provided.
• Legal Compliance: We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take the security of your personal data seriously and use industry-standard security measures to protect it. These include:

• Encryption: We use encryption (SSL/TLS) to protect sensitive data during transmission over the internet.
• Access Controls: We restrict access to your personal data to only those employees and contractors who need it to perform their duties.
• Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

However, no method of data transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. International Transfers of Data

As VebBuilders Technology operates globally, your personal data may be transferred, processed, and stored outside of your home country, including in countries such as India and the UK, which may have different data protection laws. By using our Services, you consent to the transfer of your data to these jurisdictions.

We will take appropriate measures to ensure that your personal data is handled securely and in accordance with this Privacy Policy, including entering into data protection agreements with third parties when required by applicable law (such as Standard Contractual Clauses for transfers outside the EU).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain legal conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
• Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.

To exercise any of these rights, please contact us at [email address]. We will respond to your request in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixels, and JavaScript) to improve the functionality of our website and apps and to analyze usage. You can control the use of cookies through your browser settings or by opting out through third-party services.

For more details, please review our Cookie Policy.

8. Third-Party Links

Our website and Services may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal data.

9. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: info@vebbuilders.com